VIP Group Cancellation Report

If you are a business owner and looking to develop or design website for your business or brand then you can work with VIP Group, we have a team of professional UI/UX designers, who are specialized in responsive website designing with the logical design that automatically catches the attention of the target customers.

We certify you about the quality and genuineness of the entire product and service range on the VIP Group web portal. But in any case, you have any lack of contentment and grievance toward our product or services, we apologize for that, and you will be served with our Peace of Mind policy.

RETURN AND EXCHANGE

Our entire product and Service catalog is backed up by a 3-day return and exchange policy, in any case of error, or mishap happens during placement of the product, from the first of product or service acquisition to the complaint registration date.

Products or services, like Mobile recharge service, Recharge API, Android App development, Recharge portal development are only liable for return and exchange only when purchased from web portal. We do not accept third-party products under our policy.

In any case, if someone has not received their product or service, but have made the transaction, can not reacquisition or a product or avail another service or the not same monetary value.

A product or service is only liable under return and exchange policy if the request is made with 3 days of its acquisition, and accepted channels for making such requests are our official support mail address and second by contacting through our helpline number.

CANCELLATION

In any case, if you do not want to opt for exchange and return policy, and want your money refunded to you, you can always no cancel your product and service acquisition. And no claim your money.

We do not entertain cancellation and refund if the request is not made within a specific period of time the product cancellation time, is different from product to product, the maximum period for making any cancellation request could be 3 days, and entirely depends on product and service you avail.

There is no cancellation accepted that is beyond our control, for example, mobile recharge service, web development, Android app development, and utility bill payment API.

In case, you have signed up for any third-party product and service through our interface, there will be no refund on such cancellation, as it is not possible to control third party products and services.

The only valid medium to make cancellation and refund request is through our support mail or by calling our support center.

It may take up to 30 days for the entire cancellation and return process to be complete.

You need to be in touch with your bank, for the knowledge of the entire refunded money.

We only can refund the partial or full amount of transaction, accord to company policy on product and service, for more information, you need to specifically go through their cancellation policy rules.

Note: All sales of Recharge service and web development services are final and there will be no refund or exchange permitted. Please be advised that You are responsible for the Your system you purchase Recharge service for and all charges that result from those purchases. VIP Group is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number and any services or products.